SWITCHBOARD

India’s 1st and only intelligent verification orchestration & routing engine

Built on multi-vendor reliability for higher conversion, designed to reduce drop-offs and eliminate fraud.

TRUSTED BY VERIFICATION TEAMS

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INTELLIGENT ORCHESTRATION

An intelligent orchestration platform built to maximize successful verification

SWITCHBOARD

Verification routing that keeps every customer moving

One platform with 40+ robust APIs and 10+ vendor redundancy, built for control without vendor-management overhead.

Soft green mountain ridge fading into a pale sky
Routing diagram switching between three vendors when one degrades

MULTI-VENDOR REDUNDANCY

Auto-switch to the next best-performing vendor

Route every attempt to the highest-performing available vendor to protect conversion when performance changes.

Soft green mountain ridge fading into a pale sky, vertical crop
Routing diagram switching between three vendors when one degrades

MULTI-VENDOR REDUNDANCY

Auto-switch to the next best-performing vendor

Route every attempt to the highest-performing available vendor to protect conversion when performance changes.

Soft green mountain ridge fading into a pale sky
Routing diagram switching between three vendors when one degrades

MULTI-VENDOR REDUNDANCY

Auto-switch to the next best-performing vendor

Route every attempt to the highest-performing available vendor to protect conversion when performance changes.

Soft green mountain ridge fading into a pale sky
Routing rule options for cost based, latency based and volume based routing

CUSTOM ROUTING CONFIGURATION

Set routing by cost, latency, traffic and volume

Configure priorities, traffic ratios, incoming-volume rules, and custom logic for every verification workflow.

Soft green mountain ridge fading into a pale sky, vertical crop
Routing rule options for cost based, latency based and volume based routing

CUSTOM ROUTING CONFIGURATION

Set routing by cost, latency, traffic and volume

Configure priorities, traffic ratios, incoming-volume rules, and custom logic for every verification workflow.

Soft green mountain ridge fading into a pale sky
Routing rule options for cost based, latency based and volume based routing

CUSTOM ROUTING CONFIGURATION

Set routing by cost, latency, traffic and volume

Configure priorities, traffic ratios, incoming-volume rules, and custom logic for every verification workflow.

Soft green mountain ridge fading into a pale sky
Vendor panels showing total cost, 99.66% success rate and 100 ms average latency

MULTI-VENDOR PERFORMANCE INSIGHTS

See performance, failover and commercials in one place

Auto-discover vendors, track live performance metrics, monitor failover workflows, and manage commercial performance.

Soft green mountain ridge fading into a pale sky, vertical crop
Vendor panels showing total cost, 99.66% success rate and 100 ms average latency

MULTI-VENDOR PERFORMANCE INSIGHTS

See performance, failover and commercials in one place

Auto-discover vendors, track live performance metrics, monitor failover workflows, and manage commercial performance.

Soft green mountain ridge fading into a pale sky
Vendor panels showing total cost, 99.66% success rate and 100 ms average latency

MULTI-VENDOR PERFORMANCE INSIGHTS

See performance, failover and commercials in one place

Auto-discover vendors, track live performance metrics, monitor failover workflows, and manage commercial performance.

Soft green mountain ridge fading into a pale sky
Configure APIs console listing identity verification and data extraction APIs

SINGLE API INTEGRATION

Manage onboarding APIs through one endpoint

Bring identity, OCR, face, bank, mobile, business, employment, vehicle, location, and signing checks behind one API.

Soft green mountain ridge fading into a pale sky, vertical crop
Configure APIs console listing identity verification and data extraction APIs

SINGLE API INTEGRATION

Manage onboarding APIs through one endpoint

Bring identity, OCR, face, bank, mobile, business, employment, vehicle, location, and signing checks behind one API.

Soft green mountain ridge fading into a pale sky
Configure APIs console listing identity verification and data extraction APIs

SINGLE API INTEGRATION

Manage onboarding APIs through one endpoint

Bring identity, OCR, face, bank, mobile, business, employment, vehicle, location, and signing checks behind one API.

ONE PLATFORM, 40+ APIS

One platform with 40+ robust APIs and 10+ vendor redundancy

Test, route and operate verification APIs in real time, without rebuilding vendor logic for every product.

Single API integration

Manage the onboarding stack through one endpoint and one response model.

Single API integration

Manage the onboarding stack through one endpoint and one response model.

Custom routing configuration

Control cost, latency, traffic distribution, volume, and custom decision rules.

Custom routing configuration

Control cost, latency, traffic distribution, volume, and custom decision rules.

Test vendor APIs in real time

Compare live vendor performance before traffic and failover decisions are made.

Test vendor APIs in real time

Compare live vendor performance before traffic and failover decisions are made.

INDUSTRIES WE SERVE

Zero drop-offs, maximum revenue realized

A verification orchestration layer for high-stakes onboarding, underwriting, compliance, and investor journeys.

Lenders

Reduce risk, accelerate disbursals, prevent fraud, lower NPAs, and keep onboarding RBI-compliant.

Lenders

Reduce risk, accelerate disbursals, prevent fraud, lower NPAs, and keep onboarding RBI-compliant.

Brokers

Accelerate investor onboarding, reduce audit turnaround, and lower operational leakage while staying compliant.

Brokers

Accelerate investor onboarding, reduce audit turnaround, and lower operational leakage while staying compliant.

INTEGRATION

Fastest integration with zero vendor management, every time

Choose Setu-managed orchestration or retain full client control—both built to deliver successful verification.

Setu managed

Routing, vendor management, API-level performance visibility, zero engineering overhead, and industry-best pricing.

Setu managed

Routing, vendor management, API-level performance visibility, zero engineering overhead, and industry-best pricing.

Client managed

Full dashboard control, configurable routing, alerts, and the flexibility to use Setu pricing or bring your own.

Client managed

Full dashboard control, configurable routing, alerts, and the flexibility to use Setu pricing or bring your own.

COMMON QUESTIONS

FAQs

What is a KYC orchestration platform?

A KYC orchestration platform routes each verification request to the best-performing vendor automatically, instead of locking a business into a single provider's success rate.

Why use a multi-vendor verification API instead of one provider?

A multi-vendor verification API adds redundancy — if one vendor's success rate drops or goes down, traffic reroutes automatically, protecting your conversion rate.

How does identity verification routing improve conversion rates?

Identity verification routing sends each request to the highest-converting vendor in real time based on live performance data, reducing drop-offs caused by a single vendor's downtime or errors.

What is API orchestration in fintech verification stacks?

API orchestration means managing multiple verification vendors — OCR, liveness, bank checks — behind one unified API, so your engineering team integrates once instead of managing five separate contracts.

Does a verification vendor management platform reduce engineering effort?

Yes — a vendor management platform for verification centralizes routing, monitoring, and failover logic, removing the need for your team to build and maintain that orchestration layer themselves.

How does a KYC orchestration platform handle vendor downtime?

It detects a drop in a vendor's live success rate or an outage and automatically reroutes new requests to the next-best-performing vendor, without any manual intervention.

Can custom routing rules be configured in a multi-vendor verification API?

Yes — routing can typically be configured by cost, latency, traffic ratio, or business-specific rules, rather than relying on a single fixed vendor path.

Intelligent verification infrastructure built to deliver higher conversion

Replace brittle vendor-by-vendor logic with routing that keeps every eligible customer moving.