AUTOMATE COLLECTIONS

Automate collections with the highest success rate

Recurring payments, pre-transaction fund blocks, and multi-debit authorisations — robust UPI layers built for predictable, high-success collections.

TRUSTED FOR RECURRING COLLECTIONS

Ujjivan SFB

SBFC Finance

mPokket

Navi

Fibe

Spandana Sphoorty

>99%

Autopay mandate execution

94%

Transaction success rate

Zero

Deemed transactions

Zero

Unpredictable downtime

THREE COLLECTION LAYERS

Recurring, reserved and multi-debit collections in one place

Soft green mountain ridge fading into a pale sky
Recurring payment mandate of Rs 4,321 a month with debit date, duration and purpose

AUTOPAY

Recurring payments, without the drop-offs.

Automate recurring collections — EMIs, subscriptions, premiums — with the highest payment success in the category.

Soft green mountain ridge fading into a pale sky
Recurring payment mandate of Rs 4,321 a month with debit date, duration and purpose

AUTOPAY

Recurring payments, without the drop-offs.

Automate recurring collections — EMIs, subscriptions, premiums — with the highest payment success in the category.

Soft green mountain ridge fading into a pale sky, vertical crop
Recurring payment mandate of Rs 4,321 a month with debit date, duration and purpose

AUTOPAY

Recurring payments, without the drop-offs.

Automate recurring collections — EMIs, subscriptions, premiums — with the highest payment success in the category.

Soft green mountain ridge fading into a pale sky
Bank account balance of Rs 14,570 with Rs 11,000 blocked and a payment under process

RESERVE (OTM)

Funds blocked, before the transaction completes.

Block funds ahead of high-value transactions, so payment never fails at the last step.

Soft green mountain ridge fading into a pale sky
Bank account balance of Rs 14,570 with Rs 11,000 blocked and a payment under process

RESERVE (OTM)

Funds blocked, before the transaction completes.

Block funds ahead of high-value transactions, so payment never fails at the last step.

Soft green mountain ridge fading into a pale sky, vertical crop
Bank account balance of Rs 14,570 with Rs 11,000 blocked and a payment under process

RESERVE (OTM)

Funds blocked, before the transaction completes.

Block funds ahead of high-value transactions, so payment never fails at the last step.

Soft green mountain ridge fading into a pale sky
A single Rs 11,000 block followed by Rs 9,000 and Rs 2,000 debits

RESERVE PLUS (SBMD)

One block, multiple debits.

Simplify multi-debit payments with a single block and debit-later authorisation.

Soft green mountain ridge fading into a pale sky
A single Rs 11,000 block followed by Rs 9,000 and Rs 2,000 debits

RESERVE PLUS (SBMD)

One block, multiple debits.

Simplify multi-debit payments with a single block and debit-later authorisation.

Soft green mountain ridge fading into a pale sky, vertical crop
A single Rs 11,000 block followed by Rs 9,000 and Rs 2,000 debits

RESERVE PLUS (SBMD)

One block, multiple debits.

Simplify multi-debit payments with a single block and debit-later authorisation.

Anveshan’s success story

UPI PAY-ON-DELIVERY

Anveshan

10% of customers switched to digital in 90 days

“Payment is a very critical part for any business and with COD, our teams have to manage end-to-end operations to get payment done for new users. With Setu Pay-on-Delivery, in 90 days, 10% of the total customers switched to digital, reducing RTO to 12.6%. This reduced our operational costs and increased new customer trust that is really important for Anveshan.”

Kuldeep Parewa

CEO, Anveshan

UPI PAY-ON-DELIVERY

Anveshan

10% of customers switched to digital in 90 days

“Payment is a very critical part for any business and with COD, our teams have to manage end-to-end operations to get payment done for new users. With Setu Pay-on-Delivery, in 90 days, 10% of the total customers switched to digital, reducing RTO to 12.6%. This reduced our operational costs and increased new customer trust that is really important for Anveshan.”

Kuldeep Parewa

CEO, Anveshan

UPI PAY-ON-DELIVERY

Anveshan

10% of customers switched to digital in 90 days

“Payment is a very critical part for any business and with COD, our teams have to manage end-to-end operations to get payment done for new users. With Setu Pay-on-Delivery, in 90 days, 10% of the total customers switched to digital, reducing RTO to 12.6%. This reduced our operational costs and increased new customer trust that is really important for Anveshan.”

Kuldeep Parewa

CEO, Anveshan

BUILT FOR SCALE

Built for predictable, high-success collections at scale

Mandate management

Create, pause, and modify recurring mandates without re-authorisation from the customer.

Mandate management

Create, pause, and modify recurring mandates without re-authorisation from the customer.

Smart retries

Automatic retry logic on failed debits, recovering revenue that would otherwise be lost.

Smart retries

Automatic retry logic on failed debits, recovering revenue that would otherwise be lost.

Real-time analytics

Track mandate health, success rates, and failure reasons in one dashboard.

Real-time analytics

Track mandate health, success rates, and failure reasons in one dashboard.

WHO WE SERVE

Use Setu UPI to consume it your way

Banking & NBFCs

Automate loan repayments and reduce EMI bounce rates. Autopay

Banking & NBFCs

Automate loan repayments and reduce EMI bounce rates. Autopay

Insurance

Accelerate premium collections with recurring debit. Autopay

Insurance

Accelerate premium collections with recurring debit. Autopay

OTT & Subscriptions

Reduce churn from failed recurring payments. Autopay

OTT & Subscriptions

Reduce churn from failed recurring payments. Autopay

E-commerce

Automate recurring payments for subscription boxes and installment-based purchases. Autopay · OTM

E-commerce

Automate recurring payments for subscription boxes and installment-based purchases. Autopay · OTM

Travel

Create one time block for high amount transaction and debit on confirmation. OTM

Travel

Create one time block for high amount transaction and debit on confirmation. OTM

COMMON QUESTIONS

FAQs

What is UPI Autopay and how does it enable recurring payments?

UPI Autopay lets a customer authorize a merchant to auto-debit recurring payments — EMIs, subscriptions, SIPs — after a one-time mandate setup, without repeated manual approval.

How does UPI mandate registration work for a customer?

UPI mandate registration happens once, through the customer's UPI app, where they approve the recurring debit terms — amount, frequency, and validity — after which no further manual approval is required per debit.

Is recurring payment UPI safer than storing card details for auto-debit?

Recurring payment UPI doesn't require storing sensitive card data at all — the mandate lives within the UPI ecosystem, reducing the business's data security burden.

What is a one time mandate (OTM) UPI transaction used for?

A one time mandate UPI transaction blocks funds in a customer's account before a high-value transaction is confirmed, ensuring the payment won't fail at the final step.

What is single block multi debit (SBMD) UPI and how is it different from OTM?

Single block multi debit allows one fund block to be debited in multiple parts over time, unlike OTM which typically supports a single debit against the block.

How many retry attempts does UPI Autopay typically support for failed debits?

Many providers support up to 9 intelligent retry attempts on a failed recurring debit, significantly improving overall collection success versus a single attempt.

Can a UPI mandate registration be modified without re-authorization from the customer?

Some providers support updating specific mandate parameters without requiring a full fresh registration, though core changes like debit amount may still need re-authorization depending on rules.

Is recurring payment UPI suitable for loan EMI collections?

Yes — UPI Autopay is widely used for EMI collection since it offers high recurring success rates and can be configured to reduce customer-side revocation for lending use cases.

How does a one time mandate UPI transaction prevent payment failure?

By blocking the required funds in advance, the transaction only completes once a condition (like order confirmation) is met — removing the risk of insufficient balance at final debit time.

What happens if a customer's account has insufficient balance during single block multi debit?

Only the blocked amount is available for debit; if a specific debit attempt within the block exceeds available blocked funds, that particular debit will fail while the remaining block stays intact.